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Dear customers, in the period from 05.08.2024 up to and including 16.08.2024 we have company vacations. After that we will be back for you as usual!

Terms & Conditions & Customer Information

The contract is concluded with:
take roots – wholesale
Owner: Frank Gehrmann
Obersteeg 28
51766 Engelskirchen GERMANY
Phone: +49 2263-9290551
VAT ID number: DE 188450318

Conclusion of contract and ordering process
1. The presentation of the goods, in particular on the Internet, does not constitute a binding offer from the seller.
2. By clicking the “Add to shopping cart” button, the selected items are placed in the shopping cart. In the final step “proceed to checkout” the ordering process begins, in which all the data required for order processing is recorded.
At the end of the ordering process, a summary of the order and contract data appears. Only after confirming this order and contract data by clicking on the “buy” button do you make a binding offer to purchase the goods contained in the shopping cart.
3. A contract is only concluded with a written order confirmation from the seller.

Technical correction options
All entries made are displayed in a confirmation window before the order button is clicked and can be corrected by the customer before concluding the contract by clicking on the “Change shopping cart contents”, “Change billing address data” or “Add / change delivery address” links.

contract language
The contract language is German.

Storage of the contract text
The text of the contract concluded between the seller and the customer is saved by the seller. The text of the contract is stored on the seller’s internal systems. The customer can view the general terms and conditions at any time on this page. The order data and the terms and conditions are sent to the customer by email. After completing the order, the text of the contract is accessible to the customer via their customer login.

warranty law
The buyer is entitled to a statutory warranty right. You will find deviating regulations in our General Terms and Conditions.


All prices displayed in the shop are to be understood as net prices

You can choose to pay in advance (bank transfer), PayPal or on account.
There are additional costs for payment via PayPal.

Deliveries are made within the Federal Republic of Germany including the North and Baltic Sea islands and abroad.
The countries supplied can be viewed here:

Belgien, Bosnien und Herzegowina, Bulgarien, Dänemark, Estland, Finnland,
Frankreich, Griechenland, Großbritannien, Irland, Italien, Kroatien,
Lettland, Litauen, Lichtenstein, Luxemburg, Malta, Monaco, Niederlande,
Norwegen, Österreich, Polen, Portugal, Rumänien, Schweden, Schweiz, Serbien,
Slowakei, Slowenien, Spanien, Tschechische Republik, Ungarn, Vereinigtes
Königreich, Zypern

Weitere Länder auf Anfrage

Für die Zustellung von Paketen auf die deutschen Inseln wird ein Zuschlag

Für die Zustellung in Krisenregionen (z.B. aufgrund politischer Unruhen,
lokaler Auseinandersetzungen etc.) kann ein Zuschlag in Höhe von EUR 25,00 oder höher
anfallen. Folgende Länder sind derzeit als Krisenregion eingestuft und
werden mit dem Zuschlag belastet:

Palästina, Irak, Afghanistan, Mali, Syrien, Zentralafrikanische Republik, Südsudan, Ukraine

shipping costs and duties
Unless otherwise agreed, all shipping costs, in particular packaging, transport costs and deliveries are at the expense of the customer.
If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer, not to the provider, but to the customs or customs authorities responsible there. tax authorities. The customer is advised to check the details with the customs or customs authorities before ordering. ask tax authorities.

The shipping costs are per package.

Additional notes:

The goods sold by us are exclusively for use as incense for room scenting. They are not suitable for consumption.

## Terms of Service ##

1. Contract bases
1.1. The seller’s offer is aimed exclusively at entrepreneurs. We do not conclude contracts with consumers.
Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
1.2 All contracts that the customer concludes with the seller are based exclusively on these GTC. The customer expressly acknowledges this with his order.

2. Terms of Delivery
If the seller incurs additional shipping costs due to the specification of an incorrect delivery address or an incorrect addressee, these costs must be reimbursed by the customer, unless the customer is not responsible for the incorrect information.

3. Terms of Payment
3.1 The purchase price shall be due immediately upon conclusion of the contract or with the payment term according to the invoice.
3.2 In the event of default in payment, the customer is obliged to pay default interest of 9 percentage points above the base interest rate to the seller.
3.3 Regardless of 3.2. the seller is at liberty to prove higher damage caused by delay as well as other damage.

4. Retention of Title
The goods remain the property of the seller until full payment has been made.

5. Warranty
5.1 With regard to the warranty, the statutory provisions apply unless otherwise agreed in 5.2 – 5.3.
5.2 The limitation period for claims arising from liability for material defects is 12 months and begins when the purchased item is handed over to the customer.
5.3 For merchants, the legal provisions, inspection and notification obligations according to the HGB apply.

6. Limitation of Liability
6.1 With the exception of injury to life, limb and health and the breach of essential contractual obligations (cardinal obligations), the seller is only liable for damages that are attributable to intentional or grossly negligent behavior.
This also applies to indirect consequential damages such as lost profits in particular.
An essential contractual obligation is one the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner regularly relies and may rely.
6.2 Except in the case of intentional or grossly negligent behavior or in the case of damage resulting from injury to life, limb and health and the violation of essential contractual obligations (cardinal obligations), liability is limited to the damage that was typically foreseeable at the time the contract was concluded and the amount is otherwise limited to the average damage that is typical for the contract . This also applies to indirect consequential damages such as lost profits in particular.
6.3 The limitation of liability in paragraphs 1 and 2 also applies accordingly in favor of the seller’s employees and vicarious agents.
6.4 Claims for liability based on the Product Liability Act remain unaffected.

7. Final Provisions
7.1 The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention. Mandatory provisions of the country in which the customer has his usual place of residence remain unaffected.
7.2 The place of performance is the seller’s registered office if the customer is a merchant.
7.3 If the customer is a merchant, a legal entity under public law or a special fund under public law, or does not have a general place of jurisdiction in Germany or moves his place of residence abroad after the conclusion of the contract or his place of residence is not known at the time the action is filed, the place of jurisdiction is the registered office of the seller.
7.4 Should individual provisions of this contract be ineffective or contradict the statutory provisions, the rest of the contract shall not be affected thereby.

– End of General Terms and Conditions –

Take-Roots Großhandel – Incense goods wholesale

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